AI-Powered Retail Commerce Platform
Challenge:
A growing Indian retailer had an established physical presence and eCommerce website but struggled to convert mobile traffic into repeat customers. Shoppers found it hard to discover relevant products, frequently abandoned their carts, and the business had limited insight into buying behavior to personalize the experience at scale.
The Solution:
We built a cross-platform retail app with an AI recommendation engine that analyzed browsing and purchase behavior to surface relevant products. The solution included loyalty rewards, personalized offers, real-time inventory sync, secure payment integration, and push notifications — running consistently across iOS and Android.
Results:
- 85% increase in customer engagement through personalized recommendations, loyalty features, and targeted notifications
- 60% reduction in cart abandonment through a simpler checkout journey and personalized offers
- 45% growth in repeat purchases driven by AI recommendations and loyalty rewards
Connected Health Monitoring Platform
Challenge:
An Indian healthcare company relied entirely on in-clinic visits to monitor patients with chronic conditions. Doctors had no way to track patient health between appointments, leaving gaps in care and limiting the ability to intervene early when health indicators changed.
The Solution:
We designed a custom wearable device paired with a cross-platform mobile app that collects patient health data continuously and transmits it securely to a cloud backend. Doctors could access health records remotely, monitor patients proactively, and provide consultations without requiring in-person visits.
Results:
- 90% increase in patient satisfaction through continuous monitoring and proactive check-ins
- 70% reduction in data latency, enabling clinicians to intervene faster when health indicators changed
- 10,000 chronic disease patients adopted the app within the first year of deployment
Digital Kiosk Solution for Enhanced Customer Engagement
Challenge:
The company needed to handle high in-store footfall without placing additional burden on staff. Sales representatives could not provide accurate, real-time product availability to walk-in customers, and the brand had no effective method to collect customer data for targeted marketing campaigns.
The Solution:
We built an interactive kiosk application integrated with IKEA's backend systems, giving customers self-serve access to the full product catalogue, live product availability, and discount information. The solution was deployed across multiple store locations on different servers, with consistent performance throughout.
Results:
- Customers could independently explore products, check real-time availability, and view discounts — reducing reliance on store staff
- Real-time collection of customer contact details and product preferences enabled targeted marketing campaigns
- Consistent performance delivered across multiple store locations with seamless backend integration on varied server environments
